SERVICE & SUPPORT

We assist you in porting your software application to our hardware and software platforms, and high-availability middleware.

Benchmark your application’s performance on our platform to eliminate performance bottlenecks.

By utilizing our Development Consulting Services, we function as a virtual team member by assisting with tasks such as on-site system configuration & product orientation, as well as platform test and validation. Our consultants on-site can also help with application portability, analysis and recommendations and can work closely with the Emerson Development support team to close critical development issues in a very short time frame.

Quickly manage and close technical development issues during the development cycle with our team of experts. Gain access to a host of information including the latest SW patches, updates, workarounds and documentation through our online Client Resource Center (CRC). We also provide assistance for software installation and configuration, understanding how to integrate a custom or third-party software product, registry configuration, customization and tuning.

Our expert engineers can support you through reliability and availability services, engineering integration and migration, design engineering and verification services for 3rd party content (HW and SW), as well as certification.

Jump Start program is a 2-3 day session for Client’s Engineers lead by Emerson subject matter experts covering a variety of xTCA Centellis™ and Avantellis™ topics in the System Validation lab to kick off the client’s development and create real dialogue between engineers. This program allows our clients to collaborate with and learn from the top Emerson subject matter experts and is held at an Emerson facility in actual engineering labs to help facilitate the learning process.

The RapiDex™ board customization service from Emerson Network Power challenges embedded system designers to consider a different paradigm. In addition to standard motherboard and Computer-on-Module (COM) products, Emerson now enables cost-effective embedded solutions by tailoring the motherboard design to match your requirements.

Test your system environment with our on-site laboratories to help you identify specific areas for optimization and help you achieve the required certifications.

Create proof of concept system platforms with our engineers from conceptualization to integration and testing.