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Service Management and Support

From proactive, customer advocates who manage enterprise-wide services, to tools available for your use online, Emerson Network Power, Liebert Services has all of the tools and support you need for your growing and dynamic business needs.

Customer Resolution Center
When calling 800-Liebert, you will always be connected with a live person, you will never reach an answering service or voicemail.
Customer Service Network
Track the maintenance status and view the report on every piece of power and cooling equipment under contract or warranty. Get customized online tools for direct access to vital information about your data center including warranty expiration notification.
Avocent Professional Services Support Programs
The Avocent Professional Services hardware support and software upgrade protection programs offer a complete range of solutions including advanced replacement, 24/7 technical services, priority access to Avocent technical services and software updates.
Customer Relationship Management
Proactive customer advocate who is your single point of contact for all scheduling, issue management and enterprise-wide reporting. Coordinator of all service activities and site implementation planning. Facilitator of client quarterly business review sessions.