Customer Service


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By creating our Customer Service Network (CSNet), we put everything at your fingertips. Through a secure Internet connection, Emerson’s CSNet gives you the ability to proactively manage your data-center service strategy right from your desktop. CSNet is an indispensable web-based reporting tool that provides up-to-date information on every piece of critical protection equipment. You can use CSNet to:

  • Track recent and pending service activities, including scheduled maintenance and emergency responses
  • Identify warranty expirations for action
  • View current startup activities across your network
  • Track service notifications and review contract coverage