Emerson’s Power Assurance Package and Liebert GXT3 UPS

RESOURCES

 

Emerson’s Power Assurance Package and Liebert® GXT3™ UPS

Background
Safeguarding small IT environments is easier, simpler and more efficient with the unique combination of the Liebert Power Assurance Package and Liebert GXT3 UPS. Businesses small and large have discovered the benefits of a reliable UPS supported by a five-year, hassle-free, comprehensive protection solution. This success study includes: a major upscale national department store in Arkansas, a leading global university in California, a popular restaurant chain based in California, a private university in Oklahoma and a global leader in light-metal technologies in Missouri.

Case Summary
Location: Arkansas, California, Missouri and Oklahoma.

Products Services

The Power Assurance Package is a five-year, hassle-free, comprehensive protection solution for the Liebert GXT3 UPS. It offers the industry’s most effective lifecycle support for micro/small UPS systems and helps simplify deployment and maintenance, frees up IT staff time and enables power delivery for critical IT spaces.

The Power Assurance Package uniquely combines worry-free power protection solutions in the 0.5–10 kVA range with service and support tailored specifically to your needs with a four-hour, on-site response. Throughout its five-year lifecycle, the package provides several critical protection services delivered by Emerson Network Power factory-authorized technicians.

Services include:

  • On-Site Start Up: Installation and start-up of UPS and internal batteries (excludes hard-wired applications), configuration of new UPS and accessories, and, if purchased, safe removal and disposal of old UPS and batteries.
  • On-Site Service Support: 7X24 support (within 150 miles of regional service center) and 100 percent labor and travel coverage.
  • 100% Parts Coverage: For internal batteries, POD (Power Output Distribution) and web card.
  • 7X24 Access to Customer Resolution Center and on-line access to Customer Services Network.
  • Preventative Maintenance in third to fifth year for 5–10kVA models only

Products:

  • Liebert GXT3 UPS
  • Liebert MicroPOD
  • DCF optimized rack
  • MPH Rack PDU

Critical Need
Support the leading companies in the upgrade to Liebert GXT3 UPS and to complete the service and removal of existing units. The introduction of the Power Assurance Package allowed the companies to deal directly with Emerson Network Power factory-authorized technicians, which significantly improved the customer’s experience when compared to dealing with third-party vendors.

 To read more, download the Liebert GXT3 UPS and Power Assurance Package Case Study