How you manage your IT is a critical component of how your business goals are supported and fulfilled. Many organizations have turned to IT Service Management (ITSM) for various management frameworks, tools and processes as an attempt to gain better control of their data center. Unfortunately, these tools do not effectively extend to the physical domain of the data center, forcing organizations to use multiple ad hoc systems and processes to gather necessary infrastructure data. These ad hoc tools provide varying degrees of completeness and rather disjointed reporting—making it virtually impossible to deliver reliable, consistent service or gain the required configuration information to control your data center.
Aperture Configuration Manager
With a data-driven architecture as its foundation, Aperture Configuration Manager is the single source for information (reporting and analytics) on the data center infrastructure—providing organizations with visual management of the equipment, space, power, cooling and port connectivity. It automates configuration management processes as they relate to the data center and integrates the required data center configuration repository into the organization’s overall configuration management database (CMDB). In addition, as the authoritative source for the data center physical infrastructure, Aperture Configuration Manager provides information that serves all other IT management processes (e.g., Change Management, Capacity Management, Incident/Problem Management, etc.).