Emerson Network Power is committed to providing customers with a high level of service and technical support. Our worldwide sales and support operations provide you with fast-response local point of presence wherever they may be based.
Our dedicated remote support service available 24 hours a day, 365 days a year from Emerson's Technical Assistance Centers (TACs). We provide you with an immediate interface to experienced, technical experts. Once a case is logged, Emerson works with you from the initial incident through complete resolution. These services feature highly skilled technical support engineers (TSE) who can deliver remote support via phone or e-mail for diagnosis and resolution of power system issues and outages.
Modified Product Support
Recognizing the requirements for matching standard products to unique applications, Emerson Network Power is dedicated to providing support for customers who need additional features or modifications to catalog products. Emerson Network Power’s product designs offer a high degree of customization flexibility. Please contact us for assistance.
Obsolete Product Support
When Emerson Network Power’s older products become obsolete due to component obsolescence and declining demand, the company’s technical support staff will be glad to assist you in choosing suitable alternatives. Please contact us for assistance.
Send a product request or service request to an Emerson Network Power expert through our online form.
Product Returns and Repairs
For returns and repairs please submit a Return Authorization Request.
Power Supplies for Personal Computers
Please contact the computer manufacturer. We do not carry custom product inventory.