SERVICE & SUPPORT

Chloride LIFE®.net Remote Diagnostic Service
 
Chloride LIFE®.net Brochure
Emerson Network Power > EMEA > Service & Support > Data Center > Optimization: Operations > Remote Monitoring > Chloride LIFE.net Remote Monitoring and Diagnostic Service

It is essential that your critical power protection system is maintained in an optimum state of readiness at all times.

Chloride LIFE®.net remote monitoring and diagnostic service provides early warning of UPS alarm conditions and out of tolerances. This allows effective proactive maintenance and fast incident response, giving customers complete security and peace of mind.

Monitoring
Chloride LIFE®.net provides 24/7 continuous monitoring of the mains supply and over 150 separate parameters.

Diagnosis
Service center engineers are permanently on hand to provide immediate fault analysis and appropriate corrective action.

Support
Chloride LIFE®.net automatically generates a list of alarm conditions and provides a series of possible solutions, leading to the prompt identification and resolution of all possible operating anomalies.

Report
Chloride LIFE®.net's detailed reporting system provides valuable information on power and equipment trends over any selected period of time.

                           Reuced operating costs
Maximize

Maximized Availability

Pre-emptive maintenance

  • Chloride LIFE®.net engineers can view all events that have occurred
  • Provides a detailed account of the causes of each condition, combined with an analysis of the exact sequence of alarm conditions
  • Allows Chloride LIFE®.net engineers to track long-term performance trends and identify potential future problem areas
  • Delivers timely corrective actions and can extend the service life of the equipment.

Remote fix capability

  • Chloride LIFE®.net provides an early warning of more than 150 separate parameters, allowing real-time diagnosis and a swift identification and resolution of all possible operating anomalies
  • For certain conditions and with the appointment of an authorized user, Chloride LIFE®.net can offer a remote fix capability without the need for an onsite visit.

Superior asset management

  • Through comprehensive data collection and analysis, Chloride LIFE®.net's detailed reporting system provides valuable information on power and equipment trends
  • Over extended periods this data can be used to identify potential problems, eliminate any weak links and plan for future expansion.
Minimize

Immediate identification of problems

    Minimized Downtime
  • Should an emergency condition arise, an engineer in our dedicated 24/7 Watch Station undertakes an immediate analysis to determine what follow up action is required
  • The operator establishes personal contact with the customer’s nominated representative to agree on an appropriate course of action
  • An emergency site visit from a service engineer can be made if necessary.

Improved "first visit fix" rates

  • In the event of an emergency, and at the customers request, a service engineer can be sent onsite
  • The fault-finding function gives service engineers an accurate analysis of the customer’s problem before arriving onsite, increasing "first visit fix" rates.
Reduce

Limit your own onsite maintenance resources

    Reduced Operating Costs
  • Delegating the monitoring and maintenance of your critical power systems to the experts can result in a reduction in onsite visits and maintenance from your own appointed engineers, hence cutting costs.
LIFE.net GenSys

Chloride LIFE®.net GenSys

Chloride LIFE®.net GenSys offers 24/7 monitoring and diagnostics of other manufacturers’ UPS.

A real turning point in the UPS world, Chloride LIFE®.net GenSys is capable of diagnosing and monitoring multi-brand UPS. Providing the integration and monitoring of all brands of UPS, Chloride LIFE®.net GenSys enables you to delegate your full power diagnostics to Emerson Network Power.

Chloride LIFE®.net GenSys can read:

  • Input voltage (three or single-phase)
  • Battery voltage
  • Output voltage (three or single-phase)
  • Output and battery current
  • Room temperature
  • Up to eight digital inputs from volt-free contacts.
Downloads
Brochures and Data Sheets
Chloride LIFE.net Brochure
 
Sample Report
Chloride LIFE.net Report
 
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