LIFE™ Remote Diagnostics and Preventive Monitoring Services 

Emerson Network Power’s service program is designed to ensure that your critical power protection system is maintained in an optimum state of readiness at all times.

Emerson Network Power’s remote service delivery is enabled by LIFE™, which provides remote diagnostics and preventive monitoring service for UPS and thermal management equipment.
LIFE™ delivers increased uptime and operational efficiency by enabling continuous monitoring of your equipment, expert data analysis and field engineering expertise.
Through the data transferred from your equipment via LIFE™, our remote service experts gain the real-time insight and information needed to quickly identify, diagnose, and resolve any irregularities that may arise in operation, ultimately taking responsibility for your critical assets 24/7.
With LIFE™ you can be sure to experience unparalleled system protection and support, for complete peace of mind.

With LIFE services you will benefit from:
Uptime Assurance
Constant monitoring of equipment parameters, thus maximizing the system’s availability.
First Time Fix Rate
Pro-active monitoring and data measuring ensure that when our customer engineers are dispatched on-site, they arrive prepared for first time resolution.
Proactive Analysis
From LIFE service centers, our experts proactively analyze the data and trends of your equipment, to recommend actions to ensure their best performance.
Minimized Total Cost of Ownership of Your Equipment
The continuous monitoring of all relevant parameters in turn maximizes unit performance, reduces on-site maintenance and extends the life of your equipment.
Fast Incident Response
LIFE allows for immediate definition of the best course of action, as a result of the regular communication between your system and our LIFE service centers.
You will receive a comprehensive report detailing the working order of your equipment and its operational performance.
Remote Diagnostic and Preventive Monitoring Service