Avocent Professional Services - Hardware Support Catalog

 
AVOCENT 
Services and Support

Hardware Support Catalog

Pre-Paid Hardware Support
Plus Program | Premium Program

Pre-Paid hardware Support
Description
Program
Price
 
(% of MSRP)
Hardware Support Plus Program
3-year, Pre-Paid
15%
Hardware Support Plus Program
4-year, Pre-Paid
17%
Hardware Support Plus Program
5-year, Pre-Paid
20%
Hardware Support Premium Program
3-year, Pre-Paid
24%
Hardware Support Premium Program
4-year, Pre-Paid
30%
Hardware Support Premium Program
5-year, Pre-Paid
35%

1-Year Anytime Hardware Support
Plus Program |

1-Year Anytime Hardware Support Plus Program
Description
Part Number
1 year advance replacement for DSR1xxx Series switches
(Products: DSR1020/1021/1022/1024/1030/1031)
SCNT-PLUS-DSR1X
1 year advance replacement for DSR2xxx Series switches
(Products: DSR2020/2030/2035)
SCNT-PLUS-DSR2X
1 year advance replacement for DSR4xxx Series switches
(Products: DSR4020/4030)
SCNT-PLUS-DSR4X
1 year advance replacement for DSR8xxx Series switches
(Products: DSR8020/8030/8035)
SCNT-PLUS-DSR8X
1 year advance replacement for AutoView 1xxx Series switches
(Products: AV1415/1515) 
SCNT-PLUS-AV1
1 year advance replacement for AutoView 2xxx Series switches
(Products: AV2015/2020/2030) 
SCNT-PLUS-AV2
1 year advance replacement for AutoView 3xxx Series switches
(Products: AV3100/3200) 
SCNT-PLUS-AV3
1 year advance replacement for MergePoint 52xx Series service processor managers
(Products: MPG5200/5224/5240)
SCNT-PLUS-MP52XX
1 year advance replacement for Longview 1xxx Series extenders
(Products: LV1000P; LV1000R; LV1000U; LV430; LV830)
SCNT-PLUS-LV1XXX
1 year advance replacement for PM Series IPDU
SCNT-PLUS-PM
1 year advance replacement for ACS Console Server
SCNT-PLUS-ACS1CS
1 year advance replacement for ACS 4 Port Console Server
(Products: ATP0170/0175/0180/1085/504)
SCNT-PLUS-ACS4PT
1 year advance replacement for ACS 8 Port Console Server
(Products: ATP0120; ATP0125; ATP0130; ATP0135; ACS508)
SCNT-PLUS-ACS8PT
1 year advance replacement for ACS 16 Port Console Server
(Products: ATP0010; ATP0015; ATP0050; ATP0055; ATP0017; ATP0056; ACS5016; ACS6016) 
SCNT-PLUS-ACS16PT
1 year advance replacement for ACS 32 Port Console Server
(Products: ATP0100; ATP0105; ATP0150; ATP0155; ATP0107; ATP0156; ACS5032; ACS6032)
SCNT-PLUS-ACS32PT
1 year advance replacement for ACS 48 Port Console Server
(Products: ATP0190; ATP0210; ATP0200; ATP0205; ACS5048; ACS6048) 
SCNT-PLUS-ACS48PT
1 year advance replacement AMX 51xx user Stations
(Products: AMX5111; AMX5121; AMX5130)
SCNT-PLUS-AMX51XX
1 year advance replacement for AMX5030 switches 
SCNT-PLUS-AMX5030
1 year advance replacement for AMX5020 switches 
SCNT-PLUS-AMX5020
1 year advance replacement for AMX5000 switches 
SCNT-PLUS-AMX5000
1 year advance replacement for AMX5010 switches
SCNT-PLUS-AMX5010
1 year advance replacement for HMX Manager
SCNT-PLUS-HMXMGR
1 year advance replacement for HMX1xxx Series
SCNT-PLUS-HMX1XXX
1 year advance replacement for HMX2xxx Series
SCNT-PLUS-HMX2XXX
1 year advance replacement for HMXIQ Series
SCNT-PLUS-HMXIQ
1 year advance replacement for LCD Console
SCNT-PLUS-LCDXXXX

1-Year Anytime Hardware Support
Premium Program |

1-Year Anytime Hardware Support Premium Program
Description
Part Number
1 year advance replacement and 24x7 telephone support for DSR1xxx Series switches
(Products: DSR1020; DSR1021; DSR1022; DSR1024; DSR1030; DSR1031)
SCNT-PREM-DSR1X
1 year advance replacement and 24x7 telephone support for DSR2xxx Series switches
(Products: DSR2020; DSR2030; DSR2035)
SCNT-PREM-DSR2X
1 year advance replacement and 24x7 telephone support for DSR4xxx Series switches
(Products: DSR4020; DSR4030)
SCNT-PREM-DSR4X
1 year advance replacement and 24x7 telephone support for DSR8xxx Series switches
(Products: DSR8020; DSR8030; DSR8035)
SCNT-PREM-DSR8X
1 year advance replacement and 24x7 telephone support for AutoView 1xxx Series switches
(Products: AV1415; AV1515) 
SCNT-PREM-AV1
1 year advance replacement and 24x7 telephone support for AutoView 2xxx Series switches
(Products: AV2015; AV2020; AV2030) 
SCNT-PREM-AV2
1 year advance replacement and 24x7 telephone support for AutoView 3xxx Series switches
(Products: AV3100; AV3200) 
SCNT-PREM-AV3
1 year advance replacement and 24x7 telephone support for MergePoint 52xx Series service processor managers
(Products: MPG5200; MPG5224; MPG5240)
SCNT-PREM-MP52XX
1 year advance replacement and 24x7 telephone support for Longview 1xxx Series extenders
(Products: LV1000P; LV1000R; LV1000U; LV430; LV830)
SCNT-PREM-LV1XXX
1 year advance replacement and 24x7 telephone support for ACS Onsite appliance
(Products: ATP7441; ATP7841; ATP7881; ATP7882) 
SCNT-PREM-ONSITE
1 year advance replacement and 24x7 telephone support for PM Series IPDU
SCNT-PREM-PM
1 year advance replacement and 24x7 telephone support for ACS Console Server 
SCNT-PREM-ACS1CS
1 year advance replacement and 24x7 telephone support for ACS 4 Port Console Server
(Products: ATP0170; ATP0175; ATP0180; ATP1085 ACS504) 
SCNT-PREM-ACS4PT
1 year advance replacement and 24x7 telephone support for ACS 8 Port Console Server
(Products: ATP0120; ATP0125; ATP0130; ATP0135; ACS508) 
SCNT-PREM-ACS8PT
1 year advance replacement and 24x7 telephone support for ACS 16 Port Console Server
(Products: ATP0010; ATP0015; ATP0050; ATP0055; ATP0017; ATP0056; ACS5016; ACS6016) 
SCNT-PREM-ACS16PT
1 year advance replacement and 24x7 telephone support for ACS 32 Port Console Server
(Products: ATP0100; ATP0105; ATP0150; ATP0155; ATP0107; ATP0156 ACS5032; ACS6032) 
SCNT-PREM-ACS32PT
1 year advance replacement and 24x7 telephone support for ACS 48 Port Console Server
(Products: ATP0190; ATP0210; ATP0200; ATP0205; ACS5048; ACS6048) 
SCNT-PREM-ACS48PT
1 year advance replacement and 24x7 telephone support AMX 51xx user Stations
(Products: AMX5111; AMX5121; AMX5130) 
SCNT-PREM-AMX51XX
1 year advance replacement and 24x7 telephone support for AMX5030 switches
SCNT-PREM-AMX5030
1 year advance replacement and 24x7 telephone support for AMX5020 switches
SCNT-PREM-AMX5020
1 year advance replacement and 24x7 telephone support for AMX5000 switches
SCNT-PREM-AMX5000
1 year advance replacement and 24x7 telephone support for AMX5010 switches 
SCNT-PREM-AMX5010
1 year advance replacement and 24x7 telephone support for HMX Manager
SCNT-PREM-HMXMGR
1 year advance replacement and 24x7 telephone support for HMX1xxx series
SCNT-PREM-HMX1XXX
1 year advance replacement and 24x7 telephone support for HMX2xxx Series
SCNT-PREM-HMX2XXX
1 year advance replacement and 24x7 telephone support for HMXIQ Series
SCNT-PREM-HMXIQ
1 year advance replacement and 24x7 telephone support for LCD Console
SCNT-PREM-LCDXXXX