Pace University is one of the largest universities in New York state, and its data center infrastructure contains mission-critical servers, mainframe computing capabilities and networking and telephone applications. It supports all of the instructional, administrative and student body IT needs, which means students and faculty rely on their servers being operational 24 hours per day, seven days per week. When the worst case scenario happened and the data center power went down, Pace University quickly thought to call the service business of Emerson Network Power.
Location: New York
- Liebert Series 300 uninterruptible power
- Emerson Network Power's Liebert Services business
Emergency service when the university experienced a complete load loss and its data center shut down at 4 a.m. on a Saturday morning. Because every university department was fully automated, it was important that the data center be back online by Monday morning.
- Emerson Network Power Service Technicians arrived onsite as planned, and within four hours completed the needed diagnostics and ordered the necessary parts for the unit.
- The data center was operational by 4 p.m. Sunday, allowing students, faculty and administrative staff to be unaffected on Monday morning.
To read more, download the Pace University case study.