Liebert Case Study - Pace University


Pace University

Pace University is one of the largest universities in New York state, and its data center infrastructure contains mission-critical servers, mainframe computing capabilities and networking and telephone applications. It supports all of the instructional, administrative and student body IT needs, which means students and faculty rely on their servers being operational 24 hours per day, seven days per week. When the worst case scenario happened and the data center power went down, Pace University quickly thought to call the service business of Emerson Network Power.

Case Summary
Location: New York


  • Liebert Series 300 uninterruptible power
  • Emerson Network Power's Liebert Services business

Critical Needs
Emergency service when the university experienced a complete load loss and its data center shut down at 4 a.m. on a Saturday morning. Because every university department was fully automated, it was important that the data center be back online by Monday morning.


  • Emerson Network Power Service Technicians arrived onsite as planned, and within four hours completed the needed diagnostics and ordered the necessary parts for the unit.
  • The data center was operational by 4 p.m. Sunday, allowing students, faculty and administrative staff to be unaffected on Monday morning.

 To read more, download the Pace University case study

Pace University, founded in 1906, is a private, nonprofit institution committed to opportunity, teaching and learning informed by research, civic engagement and measurable outcome. It is one of the largest universities in New York state, with four campuses located in New York City and Westchester County. It has more than 13,000 students and nearly 1,200 part- and full-time facility, and offers more than 80 undergraduate majors, including 20 undergraduate and graduate degrees, 58 master’s programs and four doctoral programs.

“When we experienced complete load loss and our data center shut down, Emerson Network Power responded to the emergency. They had the parts onsite and had completely rebuilt the UPS unit to get us operational by Sunday. They definitely came through for us.”
Peter McIntyre, director of maintenance operations, Pace University