Many organizations strive to achieve the “five nines” of uptime in the data center. However, in order to reach 99.999% uptime, special care and coordination between your technology, processes and people must be considered. Key guidelines to consider include:
- Clearly defined processes to help simplify goals into systematic tasks
- Systems to guide people through the process
- Accurate and complete information to make decisions
- Coordination and communication of activities between team members
These guidelines are especially critical for the data center environment, where complexity and changes prevail on a continuous basis. In an environment inundated with a variety of equipment with differing requirements and needs and expectations to deliver against limited resources, processes within the data center must be consistent, predictable, enable coordination of resources and provide complete operational control.
Aperture Infrastructure Process Manager
Aperture is an enterprise-wide solution providing the necessary operation control of the people and processes within the data center to ensure plans are executed efficiently and accurately. Aperture Infrastructure Process Manager revolutionizes the way companies actually manage the data center environment by defining best practice processes and providing a platform for precise and consistent execution as well as a framework for continuous improvement. Standardized, predictable methods, inherent within Aperture Infrastructure Process Manager, to manage equipment installs, moves and decommissions of equipment in the data center minimize the impact of changes on the quality of service and improves overall operations.
Tightly integrated with Aperture Data Center Configuration Manager, it helps to reduce risks associated with changes and is completely configurable to meet the specific requirements of different organizations.