SERVICE & SUPPORT
Emerson Network Power > EMEA > Service & Support > Infrastructure Management

Avocent Services and Support

Faster. Surer. Able to take any curve that comes your way. No matter what drives your IT infrastructure, Avocent Professional Services and Technical Support are ready to fine tune your operations.

 

Technical Support

Dedicated to providing the best assistance for our products and solutions, Avocent Technical Support teams worldwide are ready to help no matter what your need. In person. Online. And through our new Support Community.
 

Emerson Network Power Avocent Support Changes Announcement
Emerson Network Power is excited to announce the release of a new Customer Portal Website for Avocent® products on May 20, 2013. The portal is an important interaction point for customers. Customers will be able to access informative resources, participate in forums, view previous and current technical support cases and submit a case for technical support.
 
   Technical Support Customer Reference Guide
Our Technical Support teams worldwide are dedicated to providing the best support for our products. If you need technical assistance, we offer many services, including a searchable Knowledge Base and online support requests.
 

Technical Support FAQs
At Avocent, we value our customers and want their technical support experience to be the best it can be.
 

New Technical Support Process Announcement
Avocent Technical Support is pleased to announce exciting improvements to the support organization. These changes provide a better alignment to the newly released hardware and software maintenance plans.



Deployment Services
Free up your IT resources to do what they do best: manage your IT infrastructure. Avocent specialists can supply the expertise to survey your environment and deploy your solution in an efficient, effective and productive manner. Avocent provides a comprehensive range of deployment services.


DCIM University
DCIM University gets top marks for its varied and diverse educational options. Take advantage of our online offerings, Webinars, or traditional classroom training.